People 'cannot make complaints to Ombudsman' about Irish Water
The Ombudsman Peter Tyndall has expressed concern that he has no power over Irish Water.
Mr Tyndall was speaking today while launching his annual report for 2013 which shows the office received nearly 3,200 complaints last year.
As controversy continues over the introduction of water charges later this year, Mr Tyndall is highlighting the fact that he has no power to investigate complaints against the company.
He pointed out that people could make complaints about the service to his office since it was being run by the local authorities, but since the inception of Irish Water that is no longer possible.