Gaming firm creates 250 jobs in Galway

A global gaming company is to create 250 jobs at its customer service centre in the west of Ireland.

ZeniMax, which has set up its European operations base in Galway, is to hire 70 French speakers and 30 German language experts, as well as 150 English speakers to support players on an online game.

The company created the popular The Elder Scrolls series and is enhancing its customer services to meet demand for troubleshooting for players via in-game chat and email.

ZeniMax created about 180 jobs in Galway after announcing plans for the customer service centre in 2011 and now plans a further 250 new positions as it expands operations.

The company, headquartered at Hunt Valley, Maryland, in the US, bills itself as a premier developer and publisher of gaming software and is working with recruitment firm Kelly to hire the new staff for its European HQ in Galway.

Boyd Beasley, customer support director at ZeniMax, said: “We have been impressed with Kelly’s willingness to partner with ZeniMax to develop creative ways to staff our team with the qualified candidates we need.”

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