A survey published by the Commission for Communications Regulations (ComReg) has revealed that 58% of fixed line consumers and 80% of mobile users rate value for money and lower prices as important when choosing or switching their phone operator.
The figures are included in ComReg’s Trends Survey of the telecommunications sector for the third quarter of 2005. The survey of 1,000 people aged between 15 and 74, which is carried out by Amárach Consulting for ComReg, examines attitudes and perceptions of residential consumers about electronic communications services available in Ireland.
While value for money and lower prices are considered important factors when choosing an operator, only 31% of fixed line consumers, and 35% of mobile consumers shopped around to compare prices between operators.
To enable consumers to compare prices among telecommunications providers ComReg recently launched a new website www.callcosts.ie.