Ryanair increases baggage allowance on flights
Ryanair is to allow passengers bring a second small carry-on bag on board, in addition to a free 10kg cabin bag allowance from Sunday.
The low-cost airline has also cut its boarding card reissue fee from €70/£70 to €15/£15 for customers who have already checked-in online.
Ryanair will also introduce a “My Ryanair” passenger registration system at the end of December, allowing even faster bookings.
It will be followed by a “Share the Fare” feature, allowing passengers to share fares via social media, a “Fare Finder” feature, where customers can search for fares via price point, route or travel period, and the implementation of mobile boarding passes.
Ryanair’s Robin Kiely said: "Ryanair is continually striving to improve our passenger experience and we are very excited at these significant improvements to our industry leading customer service.
We are actively listening and responding to our customers so that they can continue to expect low fares and on-time flights, but can now enjoy a second small carry-on bag and reduced boarding card reissue fees for those who have checked-in online, along with easier website access, 24 hour grace periods and quiet flights, with further improvements set to be rolled out over the coming months."
