Jones had travelled alone via standard class to be a guest of Alex Ferguson at Old Trafford for Manchester United's Premier League clash with Chelsea.

Video footage obtained by the BBC's Dan Roan shows Jones posing for selfies with the group, who then turned on the Australian, with one man calling him a "baldy ****" as he was ushered into a car.

Jones later revealed that he feared for his safety during the incident.

VIDEO EXCLUSIVE: England coach Eddie Jones being verbally abused as he arrived in Manchester on Sunday after rail journey from Edinburgh. Disgusting after he was good enough to pose for photos. Now says doesn’t feel safe on public transport. (Warning: contains offensive language) pic.twitter.com/z2RetgKZOG

— Dan Roan (@danroan) March 1, 2018

But Townsend insists Jones deserved better treatment as he praised the way his opposite number had conducted himself in the aftermath of Scotland's victory.

Townsend said: "Look, it was really disappointing to see that. Anybody that gets verbally abused like that, it's terrible to see, especially when it's someone involved in our sport and a fellow coach.

"So it was not good to see and hopefully that'll never happen again.

"No-one deserves that. I thought the way England handled (the defeat), which would have been a big disappointment for their players, to how they spoke after the game, to the coach - showed they were good losers as well as being very good winners over the last couple of years."

Scottish Rugby have already issued a strong condemnation after footage of the incident emerged.

A statement read: "Scottish Rugby is appalled by the verbal abuse suffered by Eddie Jones.

"The disgusting behaviour of those involved does not represent the values of our sport or its fans.

"The dignity Eddie and the England team showed on Saturday is in stark contrast to this ugly incident."

Jones has resolved not to use public transport again following the experience and is frustrated given his willingness to engage with supporters.

"I'm a human being. I don't consider myself any different from anyone else, so for me to travel on public transport I thought was OK. But I'll make sure I won't in future. It's as simple as that," Jones said after the incident.

"I can't because it was shown on Sunday what happens when I do. That's the world we live in. I was massively surprised. It wasn't comfortable.

"I never knock back a request for a selfie unless I'm racing to somewhere. So I try and do the right thing by the fans, but if this happens then you've got to have a look at your own safety."

When asked whether the abuse was physical or verbal, Jones replied: "A bit of both.

"It's part of the challenge. As an Australian coaching England, there were always going to be challenges and that's just one of them."