New helpline for crime victims
A new helpline was launched today to provide a single point of contact for victims whose lives are shattered by crime or who are forgotten by the criminal justice system.
The service will provide information and emotional support to callers and also help them access the assistance of the Garda and voluntary organisations.
Ruby Morrow, a director of the Crime Victims Helpline, said more victims of crime are being created every day.
She explained: “Crime shatters lives and particularly our sense of security and safety that can be snatched away in an instant.
“Victims can feel insecure, distrustful, anxious, depressed and feel unable to eat, sleep or leave their home.”
The Helpline is funded by the Commission for the Support for Victims of Crime was was set up by Minister for Justice Michael McDowell in March.
“I have been long concerned to ensure that we take account of the needs of those unfortunate enough to be victims of crime but who can often be forgotten or sidelined by the criminal justice system,” Mr McDowell said at today’s launch in the Garda Club in Dublin.
Members of the Commission include former Assistant Garda Commissioner Jim McHugh, RTE broadcaster Marian Finucane and former Justice Minister Nora Owen.
The Commission has also approved funding to 40 voluntary groups who applied for assistance under its terms of reference.
The Helpline is co-ordinated by Maeve Ryan and is currently staffed by five volunteers with experience and skills in the area.
Extra volunteers are being recruited to extend the hours of the service.
Mr McDowell paid tribute to volunteers who had operated services for victims of crime in the past.
“No Government agency cold hope to provide for the level of ongoing commitment and dedication shown by so many people who voluntarily give of their time and resources to help their less fortunate fellow citizens,” he said.
Ruby Morrow added: “Without support, long-term negativity can set in so we hope this this helpline service will become known to everybody, particularly victims of crime.”
The Helpline’s number is 1850 211407 and currently operates from 10am to 4pm, Monday to Friday.
