National Transport Authority sees rise in taxi complaints

More than 1,000 people complained to the National Transport Authority about taxis last year.

National Transport Authority sees rise in taxi complaints

More than 1,000 people complained to the National Transport Authority about taxis last year.

The 15% increase included gripes about dirty or smelly cars, roadworthiness and overcharging.

Almost two in every five complaints related to driver behaviour.

One female passenger said her driver became aggressive when she took a photo of his dashboard ID.

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