HIQA report highlights plight of 'ignored' residents in care home

A new HIQA report into a nursing home in Waterford has found evidence of residents being ignored.

HIQA report highlights plight of 'ignored' residents in care home

A new HIQA report into a nursing home in Waterford has found evidence of residents being ignored.

The report suggests that a call bell had been removed from a resident preventing them from getting immediate help late at night.

It also shows that residents were being woken and dressed early in the morning before day staff arrived at Mowlam Nursing Home.

An internal report at the home led to a new call bell system being installed, however HIQA say that the issue of staff unplugging bells has not been adequately investigated.

Of the six aspects of the home investigated by the authority, four were found to be majorly non-compliant.

Another HIQA report into a care centre in Dungarvan, Co. Waterford, has shown that the facility was severly understaffed and that residents were effectively being locked into their rooms.

HIQA inspectors visited Dungarvan Community Hospital a number of times in 2015, finding that while some conditions improved, staffing levels in the evening time were majorly non-compliant.

HIQA also found that there were confusion locks on both sides of bedroom doors, meaning residents were effectively unable to leave their rooms without help.

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