Dublin households hit with extra bin charges in row between rival firms

Thousands of Dublin households have been hit with extra bin charges after they were caught in the cross-fire between two bin companies.

Some former customers of Greyhound Recycling reportedly had up to €100 incorrectly taken out of their accounts after moving to a rival company.

This row started when customers who switched to City Bin in November and December were charged Greyhound's annual service charge, which averages at around €100.

The money was taken directly from customers' accounts through direct debit on January 1, according to a report in the Irish Independent .

Greyhound said the mistake happened because it was not provided with sufficient opportunity to process customers cancellations.

The firm insists that if it had been given more notice, it would have removed the details from its system.

However City Bin refutes the claim.

The matter has now been referred to the national consumer agency which has urged any affected customer to contact them.

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