Bus Eireann stop at Dungarvan inaccessible to disabled

A wheelchair user from Dungarvan, Co. Waterford, has said she was refused entry on to her local Bus Éireann bus to Cork because she is disabled.

The woman, who does not want to be named, said she was denied entry and was forced to travel 40 minutes to Waterford for the next nearest wheelchair accessible bus stop.

Bus Éireann has said they plan to introduce accessible services on routes during 2013.

They also said they are currently liaising with the local authority to examine the possibility of accessible bus stops being introduced in Dungarvan.

The woman, who is using the name Sarah, said it is massively frustrating.

She said: "Something to do with the height and the levels of the footpath and that was the responsibility of the local authority.

"And then I was asking was there any other route along that way, and she said pretty much you need to get on to a motorway to use that bus.

"It seems as though this route was designed to for access on that bus just for Waterford and Cork."

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