Increasing demand on emergency services means better co-ordination is needed, according to the Minister for Environment, Denis Naughten.
The Minister was responding to new figures which reveal that 150,000 emergency calls are received every month by the emergency call answering service, ECAS.
ECAS handles all initial 112 and 999 calls before delegating them to the relevant services.
Last year the service handled 1.8m calls including 9,000 on the worst day of Storm Ophelia.
Minister Naughten says the ambulance service is an area of particular focus.
'Behind every emergency is a first call for help so let us not forget those who are responsible for answering that call.' Figures I've published today show 150,000 112/999 calls are made every month in Irl to the Emergency Call Answering Service. Read https://t.co/o3v9I32ADT pic.twitter.com/T0yrqoBcZs
— Denis Naughten (@DenisNaughten) September 5, 2018
Read the ful report here