Dealing with the public is no easy job.
You meet a variety of customers every single day, all with different wants and needs.
However, there are times when some encounters have left you saying- ‘Did that really just happen?’
A thread, started by @amylmrn, asked fellow users to share their unusual encounters.
What’s your most bizzare customer service experience? I have many but I think the best one was when a woman asked me if I was part time or full time and when I told her I was doing a Masters she said nobody would ever want to marry me because being over-educated was unattractive.
— Amy Moran 🪩 (@amylmrn) June 13, 2018
Sometimes directions can be the misunderstanding.
4 tourists tried convincing me they were staying in a hostel on Skellig Michael and that they were going to drive there that night.Took me half an hour to explain that there's nothing there but beehives and u CANT DRIVE THERE. They weren't impressed at the hostel rates afterwards pic.twitter.com/q913K19f3G
— Amy Ní Riada (@amyniriada) June 13, 2018
Some people don’t have any patience.
Working in the local shop early one morning; long queue and only me serving. I notice an elderly man at the door collapsing and as I make to go help/call an ambulance the lady at the top of the queue screamed after me that I needed to serve her before I went to the man's aid. 🙃
— ÓH (@OhHeyOrla) June 14, 2018
In some instances the customers' expectation doesn’t match up with their retail experience.
Worked in a bookshop and one Christmas dude asks "do youse giftwrap" I said yes so he produced a mobile phone and asked me to wrap it
— Fullmetal Feminist (@redskyie) June 14, 2018
I did
People just can’t seem to handle the truth.
In a call centre for Irish Water. 95 year old woman calls in about her bill. Thinks it's ridiculous she's getting a bill at her age. Then she demands I apologise for her being 95.
— Neil (@NeilDennehy) June 14, 2018
"You want me to apologise for you ageing?"
"Yes"
"No I'm not going to do that"
*She hangs up
Manners seem to be a thing of the past.
A woman once told me i was "very american " for saying have a nice day ??
— ~ C I A R A ~ (@ciaranich_) June 14, 2018
When in doubt, blame somebody else.
A women once complained about petrol having ruined her €400 shoes. It was a self service garage. She had spilled petrol on her expensive shoes and wanted to know what I was going to do about it.
— massey (@mdlferguson) June 14, 2018
So next time you’re buying your groceries or eating out remember to thank the staff - they really do appreciate it.
via GIPHY