When did Michael O’Leary turn into Mr Nice Guy?
It’s seems the once devil-may-care Ryanair CEO has decided to project a more cuddly persona.
Recently, he took part in some light-hearted banter during Twitter Q&As with followers and today he starred in a Youtube video to promote the apparently new "customer friendly" Ryanair.
There may even be a hint of a smile in there somewhere!
Still, a better public address than Enda's.