Ecommerce platform eDesk to create 150 jobs over the next 18 months

business
Ecommerce Platform Edesk To Create 150 Jobs Over The Next 18 Months Ecommerce Platform Edesk To Create 150 Jobs Over The Next 18 Months
Roles that will be on offer cover areas such as product, sales, marketing, customer success, and customer support. Photo: PA Images
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Ecommerce platform eDesk is set to create 150 jobs over the next 18 months as part of plans to expand to the US and Europe, the Middle East and Africa (EMA).

The announcement brings the total headcount of the eDesk to 250, with the new jobs planned for eDesk’s Dublin HQ, Derry, Skibbereen, and the east coast of the US.

The Irish-based company provides ecommerce support solutions to businesses wishing to sell across multiple channels.

Roles that will be on offer cover areas such as product, sales, marketing, customer success, and customer support.

EDesk operates a hybrid workplace model, offering remote working as well as office space for the current 97 employees at its headquarters in Dublin and other offices in Derry, Skibbereen and the UK.

The company, which was founded by Ray Nolan in 2021, rebranded from xSellco to eDesk in 2o21.

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Its customers include Superdry, Pitstop Auto, and Right Deals UK, with Amazon, eBay, and Shopify amongst its key marketplace partners.

Dermot O’Connor, who co-founded personalisation and customer data company Boxever, was recently appointed as eDesk's new CEO.

“I'm delighted to bring my experience from Boxever to eDesk,” Mr O’Connor said.

“Ecommerce is so hot right now and eDesk as a product has seen significant growth in recent years, so we are delighted today to announce the growth of our team over the coming months with these new open roles.

“EDesk was created to ease the complexity of customer service so that companies can focus on growth.

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“These new hires will continue to support our growth by creating new updates and top tier products to ensure that our customers truly support each individual customer across all of their sales channels, allowing them to more effectively grow their own businesses.”

The announcement was also welcomed by Tánaiste Leo Varadkar.

“EDesk’s creation of 150 new jobs over the next 18 months in Dublin, Derry, Skibbereen and the US is a testament to the company’s ongoing commitment to Ireland,” Mr Varadkar said.

“The company’s incredible growth shows how Irish ecommerce and Business to Business firms like Flipdish, Intercom, and Wayflyer continue to take on global markets and grow from here in Ireland. I wish the company every success with this expansion.”

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