200 new jobs for Waterford as Emerald Contact Centre expands operations

200 new jobs are on the way to Waterford as Emerald Contact Centre is expanding its operations.

200 new jobs for Waterford as Emerald Contact Centre expands operations

200 new jobs are on the way to Waterford as Emerald Contact Centre is expanding its operations.

The new jobs announced today will be filled over three years.

Emerald Contact Centre provides customer care and sales support for a range of global financial, health and travel publications.

The announcement was made at the opening of their new offices in Confederation House in Waterford Business Park.

The firm, already employs 140 staff and the new jobs will bring the workforce to 340 employees by 2021.

Launched in 2015, Emerald Contact Centre plan to hire the first 50 new team members in a variety of roles by the end of 2019.

The new positions will include customer support roles for agents with international languages such as Spanish, Portuguese, German, and French as well as English.

Speaking at the ribbon cutting ceremony for the newly refurbished Confederation House, Emer Prendergast, Director of Emerald Contact Centre said this is an "exciting new chapter" for the company.

“We are incredibly happy with our new home at Confederation House," she said.

"The space allows us to offer our employees a bright and inspiring working environment."

[gallery]103[/gallery]

Emerald President Roseann Miller said today's announcement is a "testament to the calibre of people and skillset" in the area.

“Emerald has grown steadily over the past few years, surpassing initial projected growth of 50 to 70 jobs," she said.

“We fully expect this growth to continue.”

The expansion has been welcomed by the Government with Minister for Training, Skills, Innovation, Research and Development John Halligan saying they are "fully committed to regional development and ensuring every region benefits from employment gains."

He said: “I am delighted to officially open the new offices for Emerald Contact Centre and announce 200 new jobs for Waterford.

"Today’s announcement demonstrates, once again, that the South East is an attractive location with much to offer investors."

He added: "These highly skilled multilingual jobs will enable the company to grow, and I look forward to their continued success here in Waterford.”

more courts articles

Man appears in court charged with false imprisonment of woman in van Man appears in court charged with false imprisonment of woman in van
Man in court over alleged false imprisonment of woman Man in court over alleged false imprisonment of woman
Coronation Street actor William Roache (91) given three months to settle tax debt Coronation Street actor William Roache (91) given three months to settle tax debt

More in this section

Nottingham City Centre Stock Irish staff at the Body Shop wait for wages as retailer shuts stores in the Republic
Ryanair comments on Norwegian Ryanair boss O'Leary's spat with Transport Minister over Dublin Airport escalates
Lord Rothschild death Tony Blair leads tributes on death of financier Rothschild at age 87
IE logo
Devices


UNLIMITED ACCESS TO THE IRISH EXAMINER FOR TEAMS AND ORGANISATIONS
FIND OUT MORE

The Business Hub
Newsletter

News and analysis on business, money and jobs from Munster and beyond by our expert team of business writers.

Sign up
ie logo
Puzzles Logo

Play digital puzzles like crosswords, sudoku and a variety of word games including the popular Word Wheel

Lunchtime News
Newsletter

Keep up with the stories of the day with our lunchtime news wrap.

Sign up
Cookie Policy Privacy Policy Brand Safety FAQ Help Contact Us Terms and Conditions

© Examiner Echo Group Limited