Microsoft’s Hotmail and Outlook are down and, of course, people are venting on Twitter

A service outage has hit thousands of Microsoft Outlook users, with many unable to access their email accounts.

Many users have reported issues logging in to their Outlook and Hotmail accounts, with the technology giant confirming it is suffering from connection problems.

The company’s service health website carried a message which read: “We’ve identified that a subset of infrastructure was unable to process requests as expected, which caused general service availability to drop unexpectedly.

“We’ve redirected requests to alternate infrastructure to restore service, and we’re monitoring the environment while connectivity recovers. Additionally, we’re investigating an issue in which users are unable to send email messages.”

Many took to Twitter to vent their frustrations:

Although quite a few were chuffed when they realised they weren’t the only ones using Hotmail in the 21st century:

Others saw the funny side of things:

The irony of receiving updates about Hotmail by email wasn’t lost on people:

According to service monitoring site Downdetector.co.uk, the platform has been experiencing issues since around 9am, with the UK among the worst affected countries.

“Intermittent connectivity is affecting customers in some European countries, which we are working to resolve as soon as possible,” a Microsoft spokeswoman told the Press Association.

Outlook has more than 400 million active users, according to Microsoft figures.


 

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