16% of pumps give inaccurate amount of fuel - study06/09/2012 - 09:40:37
About 16% of fuel pumps are inaccurate, according to a seven-county study by the AA.
The company checked 176 pumps at 12 garages in counties Dublin, Wicklow, Cork, Kilkenny, Meath, Westmeath and Limerick.
The study found most of the errors made were in favour of the customer, but that there were a substantial number of instances where the driver got less fuel than was paid for.
"A driver doing any sort of higher mileage is likely to be using 3,000 litres of fuel a year, and paying over €5,000 for it, (and) wants to be sure that they are getting a fair deal," said business services manager David Murphy.
Director of policy with the AA Conor Faughnan said: "There's no indication that customers are being ripped off by garages, but we were quite shocked that in 16% of the cases in our study, the nozzle was inaccurate."
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