Latest: Payments will be processed today, says BoI after customer complaints
Bank of Ireland has stated that payments due today "will be processed today", following complaints from dozens of its customers.
"We’ve checked with the team & all payments will be processed today. Apologies for any inconvenience," the bank's officiall customer service twitter account stated.
@mary_mcgov We’ve checked with the team & all payments will be processed today. Apologies for any inconvenience, thanks ^NS
— Bank of Ireland (@talktoBOI) February 28, 2017
Customers of Bank of Ireland are complaining that they have not received wages and other payments in their accounts this morning.
The bank’s official customer service Twitter account has advised that “Payments can process throughout the day” and that complaints are “being investigated as a priority”.
The account later apologised to any inconvienience caused to customers.
Hi Kevin, we’re working on this as a priority, apologies for any inconvenience & we’ll provide an update as soon as possible.^SD
— Bank of Ireland (@talktoBOI) February 28, 2017
@talktoBOI This really isn't good enough. My payment was made on Friday by my employer. There is no excuse!
— Japan Chick (@japanchick1211) February 28, 2017
More as we get it.
