HSE chief urges patients to complain more
21/02/2010 - 12:53:14The head of the Health Service Executive (HSE) has said people need to complain more if they feel they are not getting a proper service from 'frontline staff'.
Brendan Drumm has told the Sunday Business Post newspaper that seeing as taxpayers were contributing 40% of their taxes to pay for health services - they should feel able to complain more.
Mr Drumm said the HSE was introducing more advanced systems of customer feedback.
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