Garda Ombudsman reports increase in complaints13/06/2012 - 12:31:44
There was a slight increase in the number of complaints received by the Garda Síochána Ombudsman Commission (GSOC) last year.
The GSOC annual report shows that 2,275 issues were brought to the attention of the agency in 2011, an increase of 17 on the previous year.
A total of 896 were deemed inadmissible.
Some 39% of allegations related to abuse of authority, 26% to neglect of duty and 12% to discourtesy.
One of the GSOC Commissioners, Kieran Fitzgerald, said that the vast majority of last year's complaints were low level.
"A clear number of them are at what you might call the less serious end of the scale," he said.
"People are looking, not just for law enforcement, but modern society is also looking for a level of professional customer service from the Garda Síochána and a lot of our complaints centre on a feeling that perhaps some of the standards fall a bit short of that."
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