AIB investigates new overcharging claims
22/08/2005 - 07:34:48The AIB is investigating fresh claims of deliberate overcharging by the bank in relation to foreign exchange transactions.
Reports say the bank was probing an allegation it deliberately changed foreign exchange rates on a daily basis in the 1980s and 1990s to boost profits at the expense of customers.
The claim is believed to have been made by a staff member under a new "speak up" policy imposed following last year's €30m overcharging scandal at the bank.
However, the latest alleged rip-off is believed to be on a lesser scale than that scandal, which saw AIB forced to reimburse foreign exchange customers who were charged higher than the rate notified to the financial regulator between 1995 and 2004.
